Fulfillment
Shipping Policy
Orders are reviewed for payment, stock availability, destination details, and the selected delivery service before shipment.
Last updated: July 22, 2026
Processing
In-stock orders are normally prepared after payment and inventory checks.
Processing times may vary during holidays, promotions, stock reviews, or carrier delays.
Delivery
Available delivery services, prices, and estimates are shown at checkout.
Customers are responsible for providing a complete and accurate delivery address.
Tracking
Tracking is provided after the warehouse creates a shipment.
Carrier scans may take additional time to appear after label creation.
These policies apply to orders placed through SANHK. Payment-provider terms may also apply when a payment method is selected.